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2651 John Street, Unit 2 Markham, ON, L3R2W5

Why a Long Warranty Matters When Buying Windows and Doors

Warranties are important when looking into your window and door replacement options. A good window and door warranty can protect you, give you peace of mind and ensure a solid investment. After all, it represents a significant expenditure, and you want to know if your new fixtures will last and perform well.

The Importance of a Long-Term Warranty

Torwin offers a 25-year warranty on almost all our products, which, in the windows and doors industry, is considered “lifetime.” You may be tempted by companies offering shorter warranties for a similar but lower-cost item. Modern windows and doors should last at least 20 years. A company offering anything less demonstrates a lack of trust in their own product!

At Torwin, you can shop our products with confidence, knowing that anything you choose will be backed by industry-standard (and, in some cases, industry-exceeding) warranty lengths. We have strategically partnered with the most reliable suppliers to ensure peace of mind. These manufacturers have been around for years and have built solid reputations in the business.

The Importance of a Good Installation Company

Not only should you select a supplier or manufacturer with a lifetime warranty, it’s essential to find a reputable installation company. If you ever need to make a claim, your installation company can help facilitate this process by providing the necessary specs. After all, your memory might be fuzzy on the specifics – when your fixture was installed, the model you chose, the serial numbers, etc.

It may also be a challenge for you to describe the issue from a technical perspective. If your Torwin-installed window or door fails during the warranty period, your first step is to contact us so we can help handle your claim.

We even provide an installation warranty separate from the product, with a 5-year labour warranty, two years on the caulking and two years for the hardware.

The Importance of Longevity in the Business

Unfortunately, some homeowners opt for installation companies that don’t have great reputations or compete solely on price, rather than product quality or work. If the company goes under, the client has limited options to use their warranty if needed.

Even if they’ve chosen a product with a robust warranty, they no longer have access to the necessary specs or information about their window or door, making it difficult for the supplier to assist them in the claim.

At Torwin, you won’t have to worry about this. We have been around for 35 years and have no plans to slow down. You can rest assured that even if your window or door fails the day before the warranty expires, we will take the necessary steps to expedite your claim and ensure you get the replacement or repair you’re entitled to.

If you’re looking for a solid warranty on the doors and windows you choose, along with quality customer service and great, energy-efficient products, look no further. Reach out to us and get started on your project!

Your new doors are an investment and your windows are too! Treat them accordingly with the protection of a good warranty.

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